Frequently asked questions

Longer than most people expect. A component package needs engineering and your approval before anything is cut, so the clock starts when we have complete plans — not when you place the order. Send plans early even if the job is not financed yet; a quote costs you nothing and holds your place in the schedule.

We can quote from another supplier’s layout, but the trusses will be designed and sealed by our engineer, not theirs. Profiles and bearing points will match your plans; web configurations and plate sizes may differ, because they are ours to stand behind.

Both. If you have a stamped plan and somewhere to put a truck, we will quote you. What we will not do is tell you a package is simple to set when it is not — trusses over about 30 feet need equipment and a crew who have done it before.

Call us before anyone cuts anything. A component that is wrong is our problem and we will fix it. A component that has been field-modified is no longer engineered, and that becomes everyone’s problem. Most apparent misfits turn out to be a wall out of square or a bearing in the wrong place, which we can usually diagnose over the phone from the placement diagram.

Yes, and usually you should. Walls go up first, so panels come first and the roof package follows once the walls are standing and braced. We schedule them to your framing sequence rather than dumping the whole job on day one.

The connection schedule comes with the sealed drawings so you know exactly what is required at every girder and bearing. Tell us at quote time if you want the hardware supplied with the package rather than sourced yourself.

That the jobs other plants quote high to avoid are the ones we want. Cut-up roofs, stacked hips, long clear spans, tall walls, odd bearing conditions. A simple rectangle is easy for anyone; the value of an in-house design team shows up on the plan that does not resolve neatly.